Effective Date: Nov 09, 2023

1. Introduction

Welcome to Looop, a platform that enables users to connect Shopify and Webflow for streamlined e-commerce solutions. At Looop, we value your privacy and are committed to protecting your personal information. This Privacy Policy is designed to help you understand how we collect, use, and safeguard your data when you use our app and visit our website.

2. Information We Collect

2.1. Personal Information: We may collect personal information such as your name, email address, and contact details when you create an account, communicate with us, or use our services. This information is required for the functionality of our app.

2.2. Usage Information: We collect information about how you use Looop and our website, including your interactions, preferences, and other usage statistics.

2.3. Device Information: We may gather information about the device you use to access our services, including device type, operating system, and unique identifiers.

2.4. Payment Information: If you make payments through our app, we may collect payment information, including credit card details, to process transactions securely.

2.5. Connection Data: We securely store data related to your connections with Shopify and Webflow. This information is necessary for the functionality of Looop and is maintained in our secure backend.

3. How We Use Your Information

We use the information we collect for the following purposes:

3.1. Provide and Improve Services: We use your information to deliver and enhance the services we offer, as well as to troubleshoot issues and optimize user experience. This includes securely storing data about your connections with Shopify and Webflow in our backend.

3.2. Communication: We may use your contact information to send you important updates, notifications, and support responses.

3.3. Marketing: With your consent, we may send you promotional materials and offers about our services.

3.4. Legal Compliance: We may process your information to comply with legal obligations and resolve disputes.

4. Sharing Your Information

We may share your information in the following circumstances:

4.1. Third-Party Service Providers: We may share your data with third-party service providers that help us operate, maintain, and improve our services.

4.2. Business Partners: If you use our integration features with Shopify and Webflow, we may share information with these platforms to facilitate your actions on our app.